When should I
call 911?
Dial 911 only when appropriate. In non-emergency situations 911 should
not be dialed. An emergency would consist of a life threatening
situation or a possible life threatening situation such as an assault
(fight), a domestic situation that is either verbally or
physically threatening, robbery, missing child, fire, crime in
progress, serious injury or an emergency medical situation (such as
choking, heart attack, unconsciousness, overdose, suicide attempt,
etc.).
A non-emergency report would be
more service oriented such as property damage accidents, non injury
crashes, bad driving conduct, lost animals, found or lost property,
parking complaints or general animal complaints to name a few.
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How do I
report a crime?
Call the police department at 651-257-0622. If it is not an emergency
please feel free to leave a message. Stay on the line until you hear
the voice mail recording. If it is not an emergency but you really
need to see an officer in a timely manner please dial 651-257-4100,
which is the Chisago County Dispatchers office. The dispatcher will
contact the on duty officer by radio. In an emergency please dial 911.
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Can I report a crime
anonymously?
Yes, in fact the Minnesota data practices is worded to favor keeping a
complainants name and identifying information confidential or private.
When calling it is important to ask if your name can be kept
confidential. If not then you need to decide whether or not to
chare the information. Obviously there are some instances in
which the complainants information must be shared, so ask up front.
Law enforcement needs
information to succeed, if you can share information and your name
please do so.
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How do file a police report?
Many times filing a police report is as simple as doing the above
things. The person you are talking to will generally ask for your
name, date of birth, address and phone number. This is information we
need to keep track of the case. You may remain anonymous if you
request to be under certain circumstances. Many times an officer will
ask for a written statement from the witness to a crime or the victim
of a crime, which could be mailed or brought into the Police
Department. Although some reports may be taken right over the phone,
many times an officer needs to make face-to-face contact with the
complainant or victim of an event.
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What do you do if you are the a
victim of a crime?
If you are a victim of crime, immediately report it to the police
department at 651-257-0622. If it is not an emergency but you really
need to see an officer in a timely manner please dial 651-257-4100,
which is the Chisago County Dispatchers office. The dispatcher will
contact the on duty officer by radio. In an
emergency please dial 911. Then
use the following helpful tips to prevent yourself from being
re-victimized. If your keys were taken
Change or re-key whichever locks need to be
changed for your protection.
If your checks or credit cards were taken
- Notify your bank or credit card company if you
have not already done so, and have them change the account number.
- Then call the three credit reporting bureaus to
report the loss, and ask them to put a FRAUD ALERT on your account
so NO NEW CREDIT will be issued without contacting you. This is
especially important if any form of identification was also stolen
at the same time.
Credit Reporting Bureaus:
Experian: phone 1-888-397-3742 or online at
www.experian.com
Trans Union: phone 1-800-680-7289 or online at
www.tuc.com
Equifax: phone 1-800-525-6285 or online at
www.equifax.com
If your stolen checks or credit cards have
been used
- The subsequent use of any of the stolen
checks or credit cards must be reported to the police by the
merchant or bank where it was presented for payment. Contact the
banks and/or businesses that accepted your checks or cards to
notify them of the fraudulent use.
- Encourage the banks and businesses to pursue
charges against any suspects identified. Your bank or credit
card company should have you sign an affidavit of check forgery
or credit card fraud, and they should reverse all of the
checks/charges relating to the fraudulent transactions.
If your social security card was taken
- Call the Social Security Administration FRAUD
HOTLINE to notify them of the loss and get information on how to get
a duplicate card. S.S.A. Fraud Hotline: phone 1-800-269-0271
or online at
www.ssa.gov
- Also, notify the
credit reporting bureaus
listed above. Request a copy of a credit report a month or two after
the theft to make sure no fraudulent accounts are being opened.
If your driver license was taken
- Apply for a new Driver’s License as soon as
possible and ask them if anyone has applied for a license since
yours was stolen. They can refer you to an investigator.
- Also, notify the
credit reporting bureaus
and request a credit report after one month.
- You may also used this form to alert the license
bureau your license is being used by someone other than you
victimofidentitytheft.pdf.
If new checks or credit cards have been mailed to
a different address
If someone has stolen your identity to get new
credit
- Call the police department at 651-257-0622 and
make an Identity Theft report. In Minnesota, Identity Theft becomes
a crime only when the victim (person or business) suffers a monetary
loss. FTC ID Theft Hotline: phone 1-877-438-4338 or online at
www.ftc.gov/idtheft/. To report fraud to the FTC other
than ID Theft, call: 1-877-382-4357
- Also, call the Federal Trade Commission Identity
Theft Hotline to notify them and get advice on how to proceed.
- Notify all three
credit reporting bureaus
to put a Fraud Alert on your data and immediately request a credit
report. You must then advise the credit bureau and the institution
making the entry of any specific fraudulent accounts appearing on
that report. That institution should send you an affidavit of
account/transaction fraud to sign and return to them.
Resources for advice and information
Good News
You are NOT responsible for monetary losses. The
banks and credit card companies must refund your money losses (if
any), although they may hold your money while they are
conducting an investigation in the case. Some can charge you up to
$50 per account, but most do not.
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How can I
prevent being victimized?
- Don’t put your driver license number or social
security number on your checks. This makes it easy to get a false ID
made.
- Don’t carry your social security card or birth
certificate copy in your wallet or purse.
- Keep all credit card receipts safe. Many
criminals use numbers off receipts to defraud.
- Safeguard your PINs (personal identification
number) for all cards and accounts. Do not write them on or keep
them with the cards.
- Shred credit card offers you get in the mail.
Thieves steal mail and trash to get these.
- NEVER give your credit card number out to someone
calling you. Make charges only when you call and remember, Card
Fraud. Investigators will never call and ask for your credit
card number and expiration date.
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How do I get a copy of a Police
report?
Copies of
Police reports (text) cost 25 cents per page and are available at the Police Department. A
request for information form must be filled out and then the request
is considered. If approved the request must be acted on with in 5
business days. State accident reports are $15.00. Multimedia costs are assessed based on media.
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How do I apply for Permits?
Firearm
Permits
- Permits to purchase a firearm in Chisago City and in Lindstrom are
applied for at the Lakes Area Police Department. A questionnaire will
need to be filled out, then one of our Police Assistants will gather
the required background information from the state of Minnesota. If
there is no information that would disqualify a person from receiving
a permit, then a permit is issued. Picture ID is required and permits
are generally picked up in person.
Winter Parking Permits - Lindstrom has winter parking permits
for those people that live above some businesses in the downtown area.
Permits may be purchased for $25 by contacting Terri Taylor at Lakes Area
Police Department. Parking permits are good for the winter parking
months and are designed to allow Apartment renters in the downtown
business area to park over night in the municipal parking lot.
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How do I deal with
harassing phone calls?
Harassing phone
calls in the Lindstrom and Chisago City area using Frontier telephone
service:
Call Trace enables
you to find the source of select incoming calls. After dialing a
simple code, the origin of the call will be determined and all
pertinent information will then be forwarded to the customer's local
law enforcement agency.
How Does Call Trace Work?
1. When you
receive a call you'd like to trace, press and quickly release the
switchhook. Then:
2. Listen for a
special tone or, if you've already hung up, just lift the handset
again and listen for a normal dial tone.
3. Press *57.
4. In some areas,
you'll hear an announcement that the call can be traced. Just
follow the voice instructions to dial an additional code to complete
the trace.
5. Listen for a
confirmation announcement that the last call has been traced.
6. Hang up.
7. Call Trace must
be used immediately after you hang up on the call you want traced. If
you get another call or hear a Call Waiting tone first, you will trace
the wrong call.
8. The traced
number will only be released to the law enforcement office handling
your case. Phone companies are not permitted to release a traced
telephone number to customers.
Frontier
Communications' customer service number is: 1-888-535-4353
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How do I find out if sex
offenders live in my area?
Sex offenders are classified by
the department of corrections into three levels:
-
Level 1 – low
public risk
-
Level 2 –
moderate public risk
-
Level 3 – high
public risk
Of the three risk
levels, only Level 3 offender information is public information.
Level 1 and Level 2 offender information is classified as private
under Minnesota data privacy and cannot be released to the public.
Additional information may be obtained at
http://www.doc.state.mn.us/level3/search.asp
Public information
regarding sex offenders and their classifications can be obtained from
the Bureau of Criminal Apprehension at 888-234-1248 or locally at
651-793-7070.
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How do I conatact the
Chisago County
Animal Control?
Either call the Lakes Area Police Department at
651-257-0622 or the Chisago County Sheriff's Department at
651-257-4100.
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